please note: you can not request returns when pay by your gift card or store credit.Īny purchases where a gift card / store credit totals 50% or more of the total purchase price, are not eligible for returns and are considered final sale.You can learn more about Kover Return Assurance below. If you want the option to return sale items and receive a refund, you should add Kover Return Assurance to your order during checkout. Please note, Sale items, Clearance items, and items purchased with Store Credit / Gift Card are FINAL SALE and are not eligible for exchanges or refunds unless you add Kover Return Assurance. Return authorization numbers will be issued to eligible items. To return an order that you purchased with Kover Return Assurance, please follow the instructions in the Kover Return Assurance policy below.The products are not worn, used, washed or damaged and the original tags/labels/original hygiene sticker(s) are attached.The products are received into our warehouse within 14 days from delivery (As documented by relevant courier).Any items you wish to return, you must contact us and request a return within 5 days of delivery.This falls under our Terms and Conditions :
If you want the option to return for a Refund, you should add Kover Return Assurance to your order during checkout.
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If you are not 100% satisfied with item (s) you have received from FOSTANI, you can easily return them!įOSTANI provide full Store Credit as long as the product is received in new condition.